To best serve our customers, we provided a great deal of information on our website, including a list of frequently asked questions (FAQ) which are viewable under the "About us/Our Services" drop down tab above. We have also provided photos, videos, descriptions, and pedigree links for each of the individual dogs on our website. If inquiring about an American Sentinel, then you may also wish to review the American Sentinel breed standard (link shown below). We provide all this information so our potential clients and clients make an informed decision. While we work hard to provide the best possible service to our clients, we ask that you also do your part as well. Getting a dog is a serious commitment, so please…
- Ask yourself what your needs and goals are. Be honest with yourself.
- Once you know your goals, review our website to learn about our dogs, study each breeding we have planned, and
- If married and if needed, discuss this with your spouse BEFORE contacting us.
- We will work to help YOU make the right selection, but we do not wish to alter your goals. You need to know your goals before contacting us.
Once you have completed these steps, we welcome any questions you may have. We might have the dog you are looking for, but we might not. We breed for our goals. If our goals align with your goals, cool. If not, that is fine too. I will not be offended. We do not want to just sell dogs; we want our dogs to go to homes where they are appreciated and well cared for.
If there is a particular breeding or dog you are interested in, we ask that you keep your eye on the website. We do not have the staff required to call everyone when a breeding takes place. Also, please do not ask me to hold a dog for you without placing a deposit, for while we want to serve you to our fullest ability, asking us to be committed to holding a dog for you without you also being committed to the dog just isn't appropriate. Deposits may be placed on any selection listed "available." There is no need to select the highest position available. Understand that deposits are nonrefundable; therefore, we ask that you do not place a deposit with us unless you are certain you can complete your purchase and are prepared to provide lifetime care for your dog/puppy. Should we be unable to provide a suitable pup from the specified litter, we may suggest the transfer of a client's deposit to an alternate litter that meets or exceeds the client's criteria.
If you decide to place a deposit, give me a call not only to confirm availability, but also because I like to speak to every client. Then send us your name, email address, phone number, and a note describing which pup (breeding & gender) or dog you are reserving. Once we have your contact information, we will send an invoice though a secured link that you can pay with a debit card, credit card, or bank transfer. We will update the website as soon as possible once we have confirmed your reservation.
When the pup or dog is ready for pick up, you may come here to pick up your pup/dog if you choose to do so. If you are unable to travel and do not have a canine transporter, we can provide a list of independent canine transporters available for hire that we have found dependable; however, please understand these transporters have no affiliation with American Sentinel K9, LLC. American Sentinel K9, LLC no longer ships dogs to Alaska, Hawaii, or internationally unless you or your selected transporter can manage the costs for the extended boarding/socialization, vaccinations, microchipping, and required documentation.
After reviewing this information, if you still have questions feel free to reach out to us. It is our mission to produce healthy, stable, high drive, loyal, athletic canine companions and to place them with responsible clients. We strive to provide the best service possible for our clients. Thank you for understanding.
Sincerely,
H. Lee Robinson
